University of Maryland University College

I am currently a student at UMUC. While the program is great, some of the faculty and staff, on the other hand needs some work. I was assigned a student advisor that I am yet to speak to (never available and doesn't answer or respond to phone calls or emails).....don't even mention financial aid. My advisor at financial aid took literally 2 1/2 weeks to respond to one of my inquiry on the status of my aid. I ended up missing registration for a couple of my classes. Staff and faculty support needs MAJOR improvement.

I made a transfer to UMUC from UMBC and started regrating my decision couple weeks later. It was almost impossible to get in touch with the right person. Necessary Forms were sent on the same date from UMBC, but with UMUC "not receiving my documents" after some time got me really worried. Plus, How can you call it online learning if you have to go to the campus to take all the exams? Financial Aid took 8 weeks so far with no updates. Transcipts were never evaluated after saying it only takes two weeks for their evaluation. I am so disappointed that I decided to look for other online school. I need to find a better online school.