Rio Salado Community College

I finished my MAT217 - business calculus. I met all deadlines, but I only received my midterm score two days before I took the final. It has been over a month since the course has finished and I have still not received a final grade. This class is a prerequisite to business statistics. I can not sign up for the next class till this one is closed out. The responses by the "instructor" never exceeded one sentence and would always contain a link. This is the worst school I could imagine on so many levels. It is almost like they are trying to suck.

Horrible financial aid office. They are completely incompetent. Failing to process financial aid seems to be their goal. It has been over 15 months since my wife applie for financial aid for 2012. Still nothing. They continually ask for the same forms to be submitted over and over again. Now they also say they don't accept their own online forms. In addition, they decided it was ok to change her fafsa form to the amount she paid for tuition since they were taking so long and he had to pay out of pocket initially. They save 5-6 days for processing, but expect 15 months or never. Rarely do I encounter such a high level of ambivalence and unprofessional behavior. Oh...also expect that many quiz and test questions will not have answers that can be found in the textbooks. Also, some tests say you got a question wrong, but it clearly states it is correct In The literature. Don't expect contact with the teacher to help either. They rarely respond to emails.

Signed up for a Certificate in Accounting. was thrilled that I could do it online considering that I live in far west valley. Got a grant that were essentially cover everything. Got signed up. In August I waited for instructions on starting classes. Went to get books and I was told that Financial Aid did not have my ID. I had sent them that and all of my financial papers in May of that year. I went through TWO MONTHS of retoric and run around by staff before I could start. By then they had changed to a BLOCK system. That screwed up things even worse as they did it in the middle of Fall. This put me back to part time and I lost hundreds of dollars in grant monies. They instruct you to fill out forms to resolve these issues and give you "respond" dates but they never get back to you!! There is imcompetence in every department. I spoke with department heads and even contacted the Dean of Students. No matter how many phone calls and letters I have written it has been all been naught. If you are thinking about taking classes with this institution...RUN AWAY!!!

I've been waiting on my finacial aid for 3 weeks now everytime I call is a different excuse I sent the documents they asked for and they said it would take 3-5 days to process and I sent it in on Dec 16 2011 and now its Jan 4 and still no word from them